Terms & Conditions

Welcome to LA DOS.
These Terms & Conditions apply to all visitors, customers, and users of our website and services. By accessing our website or placing an order, you agree to the terms outlined below.

1. Company Information

LA DOS
Wittevrouwensingel 61
3572 CB Utrecht
The Netherlands

BTW: 803599481
KVK: 99923734
IBAN: NL07ABNA0154358959

Email: info@la-dos.com
Website: www.la-dos.com

2. General

These Terms & Conditions govern the use of our website and the purchase of products from LA DOS.

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian
  • The information you provide is accurate and complete
  • You will not use this website for unlawful purposes

LA DOS reserves the right to update or modify these Terms & Conditions at any time without prior notice.

3. Products & Availability

We strive to display our products as accurately as possible. However, colors, textures, and details may vary slightly depending on screen settings or production differences.

All products are subject to availability.

LA DOS reserves the right to:

  • Limit quantities
  • Refuse or cancel orders
  • Discontinue products at any time
  • Adjust pricing without prior notice

4. Pricing & Payments

All prices displayed on the website are in EUR (€) and include VAT unless stated otherwise.

Payments are processed securely through trusted third-party providers such as:

  • Shopify Payments
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Credit Card payments
  • iDEAL
  • Klarna
  • PayPal
  • Stripe

Orders will only be processed after successful payment authorization.

LA DOS reserves the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or technical issues.

5. Shipping

We aim to process and dispatch orders as quickly as possible.

Estimated delivery times are provided as guidance only and may vary depending on destination, customs processing, or courier delays.

LA DOS is not responsible for:

  • Delays caused by shipping carriers
  • Customs delays or import duties
  • Incorrect shipping information provided by the customer

Shipping costs will be displayed during checkout.

6. Returns Policy

LA DOS accepts returns in accordance with applicable consumer laws within the European Union.

For detailed information regarding returns, refunds, exchanges, conditions, and eligibility, please refer to our Returns & Refunds Policy available on our website.

LA DOS reserves the right to refuse returns that do not comply with our return conditions.

7. Pre-Orders

Products marked as pre-order may have different shipping timelines.

Estimated shipping dates for pre-orders are indicative and may change due to production or logistical circumstances.

If an order contains both pre-order and in-stock items, the full order may be shipped together unless stated otherwise.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Graphics
  • Videos
  • Texts and designs

is the intellectual property of LA DOS and may not be copied, reproduced, distributed, or used without written permission.

9. Website Usage

You agree not to:

  • Misuse the website
  • Attempt unauthorized access to systems or data
  • Distribute malware or harmful software
  • Use automated systems to access the website without permission

LA DOS reserves the right to block access or terminate accounts that violate these conditions.

10. Liability

LA DOS is not liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delays outside our control
  • Temporary website interruptions or technical issues

Our liability is limited to the amount paid for the purchased product.

11. Privacy

Your personal information is processed in accordance with our Privacy Policy.

Please review our Privacy Policy for more information regarding how we collect and use your data.

12. Governing Law

These Terms & Conditions are governed by the laws of The Netherlands.

Any disputes arising from these terms shall be submitted to the competent courts in The Netherlands.

13. Changes to These Terms

LA DOS reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on the website.

14. Contact

For questions regarding these Terms & Conditions, please contact:

LA DOS
Wittevrouwensingel 61
3572 CB Utrecht
The Netherlands

Email: info@la-dos.com
Website: www.la-dos.com